Застраховки

Protect. Prevent. Preserve.

We help insurers offer not just protection, but the promise of a better life for their customers.

INDUSTRIES / INSURANCE

Let’s talk

INSURANCE

Creating a sustainable, transformative
ecosystem

The manufacturing landscape is undergoing a seismic shift. The future demands a bold new vision –
one rooted in the principles of Industry 5.0, where technology drives positive change for people and
the planet.

We see this as a pivotal moment for the industry. TCS partners with global manufacturing enterprises
to navigate this transformation, empowering them to not just adapt, but thrive as future-ready
businesses. We harness the transformative power of technologies, like GenAI and quantum computing,
to drive meaningful business outcomes and sustainable growth for our clients. We're committed to
creating a future where manufacturing ecosystems are resilient, sustainable, and human-centric,
leading the way toward a purpose-led and thriving industry.

SERVICES AND PLATFORMS

Make your enterprise future-
ready

1.1 Claims Processing Automation

Automated Claim Workflow: Streamline the claims process with automated workflows, ensuring faster claim resolutions and reducing administrative overhead.

Claim Tracking: Allow customers and insurers to track the status of claims in real-time, providing transparency and reducing the need for follow-up inquiries.

Fraud Detection: Use advanced analytics and AI-driven algorithms to detect potentially fraudulent claims by analyzing patterns and historical data.

1.2 Document Management and Integration

Paperless Claims: Enable a fully paperless claims process with digital document management, reducing paperwork and accelerating claim processing.

Seamless Integration: Integrate with third-party services, such as medical or repair vendors, to collect necessary data and expedite claim resolution.
2.1 Policy Issuance and Renewal

Automated Policy Issuance: Automatically generate and issue policies based on predefined templates, ensuring consistency and accuracy.

Policy Renewal Management: Set up automated reminders for policy renewals, sending notifications to customers and reducing manual work for insurance agents.

Policy Customization: Offer flexible policy options, allowing customers to customize coverage according to their needs, increasing customer satisfaction and retention.

2.2 Endorsements and Policy Changes

Real-Time Policy Updates: Allow customers to make real-time changes to their policies, such as adding new coverage or changing beneficiaries, through a self-service portal.

Policy Endorsement Management: Automate the process of updating policies with endorsements, ensuring timely and accurate amendments.
3.1 Risk Assessment Tools

Automated Risk Evaluation: Use AI-powered tools to assess risks and recommend appropriate coverage levels based on customer data and external factors.

Data-Driven Decisions: Leverage historical data, predictive analytics, and external datasets (e.g., weather patterns, credit scores) to improve underwriting decisions.

Risk Mitigation: Identify potential risks and provide mitigation strategies to help underwriters make informed decisions and reduce exposure.

3.2 Quote Generation

Instant Quotes: Provide customers with real-time, personalized quotes based on their risk profiles, policy preferences, and other criteria.

Rate Calculation Models: Implement dynamic pricing models that automatically calculate premium rates based on customer profiles, market conditions, and risk factors.
4.1 Self-Service Platforms

Policy Management: Enable customers to view, modify, and manage their policies online, reducing the need for direct interaction with customer service agents.

Claims Submission: Allow customers to file claims and upload necessary documents directly through the portal, making the process faster and more efficient.

Instant Assistance: Integrate chatbots and AI-powered support features to offer instant assistance to customers at any time, improving customer satisfaction.

4.2 Multi-Channel Support

Mobile Access: Provide customers with access to their accounts and policies via mobile apps, allowing them to manage their insurance on the go.

Omnichannel Communication: Enable communication through multiple channels, including email, chat, phone, and social media, to provide seamless customer support.
5.1 Regulatory Compliance Tools

Automated Compliance Checks: Ensure that all policies and claims are in compliance with local, national, and international regulations (e.g., GDPR, Solvency II).

Audit Trails: Maintain comprehensive audit trails for all transactions and processes, ensuring transparency and accountability.

Regulatory Reporting: Generate compliance reports automatically, reducing manual efforts and ensuring timely submission to regulatory bodies.

5.2 Data Security and Privacy

Data Encryption: Implement industry-standard encryption methods to protect sensitive customer data and ensure privacy.

Secure Data Storage: Store customer and policy data in secure, encrypted databases, protecting against breaches and unauthorized access.

Secure Transactions: Use secure payment gateways and digital signing tools for policy purchases and claims settlements.

SERVICES FOR BETTER RESULTS

BulgarSoft Discover 2024

Learn from industry leaders and explore the latest
innovations across edge, hybrid cloud and AI.

Learn more

BulgarSoft GreenLake will rock you

Across industries around the world, our customers are
transforming challenges into innovation with the HPE
GreenLake platform. See how they’re accelerating
outcomes with agility, modernization, and hybrid cloud.

Learn more