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Lead the next frontier of retail

We help you transform into the enterprise of tomorrow, today.

INDUSTRIES /RETAIL

RETAIL

Creating a sustainable, transformative
ecosystem

The manufacturing landscape is undergoing a seismic shift. The future demands a bold new vision –
one rooted in the principles of Industry 5.0, where technology drives positive change for people and
the planet.

We see this as a pivotal moment for the industry. TCS partners with global manufacturing enterprises
to navigate this transformation, empowering them to not just adapt, but thrive as future-ready
businesses. We harness the transformative power of technologies, like GenAI and quantum computing,
to drive meaningful business outcomes and sustainable growth for our clients. We're committed to
creating a future where manufacturing ecosystems are resilient, sustainable, and human-centric,
leading the way toward a purpose-led and thriving industry.

SERVICES AND PLATFORMS

Make your enterprise future-
ready

  • 1.1 E-Commerce Website Development

    Our e-commerce websites are designed to be user-friendly, visually appealing, and fully optimized for both desktop and mobile users. With our e-commerce solutions, you get:

    • Customizable product catalogs and shopping cart systems.

    • Secure payment gateways and easy checkout processes.

    • Real-time inventory tracking and order management systems.

    1.2 Integration with Third-Party Platforms

    We integrate your e-commerce platform with popular third-party platforms such as Amazon, eBay, and Shopify, expanding your sales channels and streamlining inventory management.

    1.3 Multi-Channel Retailing

    Our solutions enable you to manage both online and offline retail operations seamlessly, allowing for a unified customer experience, whether in-store or online. We help integrate:

    • Omnichannel sales strategies.

    • Unified inventory management across all platforms.

    • Cross-channel customer loyalty programs.

  • 2.1 Retail Shopping Apps

    • Product Search & Recommendations: Allow customers to easily browse products, view detailed descriptions, and receive personalized product suggestions.

    • Push Notifications: Engage customers with personalized offers, discounts, and reminders about promotions.

    • Mobile Payment Integration: Enable seamless mobile payment options, including Apple Pay, Google Pay, and credit card integrations.

    2.2 In-Store Mobile Solutions

    • Mobile Point of Sale (mPOS): Transform your retail staff into mobile sales representatives by enabling them to process transactions and check out customers directly from a mobile device.

    • Inventory Management: Allow staff to manage stock levels, track shipments, and update inventory in real-time from their smartphones or tablets.

  • 3.1 Real-Time Inventory Tracking

    • Barcode Scanning: Track products using barcode scanners or mobile apps for quick stock updates and accurate inventory counts.

    • Automatic Replenishment: Set reorder levels to automatically replenish stock when it reaches a certain threshold, ensuring that products never run out of stock.

    3.2 Supply Chain Optimization

    • Supplier Integration: Manage supplier relationships and track product shipments directly within the system.

    • Demand Forecasting: Use historical sales data and predictive analytics to forecast future demand, ensuring that stock levels meet consumer demand.

  • 4.1 Customer Data Management

    • Customer Profiles: Collect and manage detailed customer information such as shopping preferences, purchase history, and behavior patterns.

    • Segmentation: Create targeted marketing campaigns based on customer demographics, location, and purchasing behavior.

    4.2 Loyalty Programs

    • Custom Loyalty Programs: Reward repeat customers with tailored discounts, points, or special offers to encourage continued business.

    • Referral Programs: Implement referral systems to incentivize customers to share your store with their friends and family.

    4.3 Personalized Marketing Automation

    • Email and SMS Campaigns: Automatically send personalized promotions and updates to customers via email or SMS based on their preferences and behaviors.

    • Targeted Ads: Reach customers with relevant ads on social media platforms, ensuring your marketing is reaching the right audience.

  • 5.1 Cloud-Based POS

    • Real-Time Sales Tracking: Access sales data from anywhere, monitor trends, and gain insights into the performance of your store.

    • Multi-Store Integration: For retailers with multiple locations, our POS system allows for centralized management of sales, inventory, and customer data.

    5.2 Payment Integration

    • Integrated Payment Processing: Accept a variety of payment methods, including credit cards, contactless payments, and digital wallets.

    • Sales Reporting: Track and generate reports on daily sales, revenue, and payment types to make informed decisions.

  • 6.1 Search Engine Optimization (SEO)

    Optimize your e-commerce site for search engines to improve organic rankings, drive traffic, and boost sales.

    6.2 Social Media Integration

    Leverage the power of social media platforms like Facebook, Instagram, and Pinterest to showcase your products, create promotions, and directly engage with customers.

    6.3 Online Advertising Campaigns

    Implement PPC ads (Pay-Per-Click) and retargeting strategies to drive high-quality traffic to your online store and increase conversions.

SERVICES FOR BETTER RESULTS