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Boris
Less burnout, more impact: AI continues to transform frontline efficiency.
Read the blog
Empower your frontline workers
Enable easier communication and agile operations with one intuitive, secure platform.
SOLUTION OVERVIEW
Transform your frontline
See how Microsoft can help your frontline workers keep pace with changing business needs.
Save costs and drive efficiency on the frontline
Increase operational efficiency
Automate processes with digital workflows that
connect to your systems of record and create a unified
platform.
Streamline processes
Enhance schedule management
Connect existing solutions
Gain operational visibility
PRODUCTS
Elevate your frontline operations with a
comprehensive solution from
Microsoft 365
Microsoft 365 F3
Empower workers with communication, collaboration,
and productivity tools along with enterprise-grade
security.
Learn more
Microsoft 365 F1
Deliver best-in-class communication experiences with
secure, intuitive, and purpose-built tools.
Learn more
Empowering frontline workers improves business outcomes
391%
Potential return on investment when
deploying Microsoft 365 for frontline
workers
1
$9.1M
Value of time returned to
frontline managers via streamlined
process
2
$2.7M
Added revenue from improved
experiences resulting in
happier customers
2
$6.1M
Gained from reduced errors and
improved frontline outcomes
2
LEARNING HUB
Discover ways to simplify and
streamline frontline processes
E-book
Prevent data breaches and safeguard your
business
Learn how to protect your frontline workers and your
organization with a streamlined security solution.
Get the e-book
Webinar
Supercharge your frontline with AI
Discover the transformative potential of a unified
platform and next-generation AI for frontline
empowerment.
Watch the webinar
E-book
Get a blueprint for deploying digital tools
to frontline workers
Get expert guidance on how to implement digital tools
at scale so you can quickly set frontline workers up for
success.
Get the e-book
Assessment
Evaluate your frontline technology needs
Answer the questions to discover a solution that best
supports your frontline workers.
Get the assessment
Business insights and ideas
Drive frontline technology adoption
Get eight tips to drive technology adoption for
improved productivity, teamwork, customer service,
and profitability.
Learn more
Business insights and ideas
Maximize frontline worker potential
Learn practical steps to increase retention, drive
innovation, and keep frontline employees engaged.
Learn more
RESEARCH INSIGHTS
The Total Economic Impact™ Of Microsoft 365 For Frontline Workers
Learn how to realize business value with Microsoft 365 for frontline workers in the commissioned study conducted by Forrester Consulting.
1
CUSTOMER STORIES
Hear from our customers worldwide
Explore how Microsoft solutions have helped frontline workers in various industries.
"Microsoft was able to be quick to adapt its universal
use tool to the company's concrete needs.”
Luiz Paulo Barreto, Corporate Institutional Director, CSN
Products
Microsoft 365 F1
Microsoft Teams Enterprise
“Viva Engage provides untapped potential for
information sharing, knowledge, and inspiration.”
Amanda Mains, Corporate Communications Manager, Domino’s
Products
Microsoft Teams Enterprise
Microsoft Viva Engage
“With an increased knowledge and understanding of
the platform, I’m able to deliver global solutions to
Jaguar Land Rover that are available to all employees
via Teams."
Gareth Crompton, Senior Digital Engineer, Human Resources, Jaguar Land Rover
Products
Microsoft Teams Enterprise
Power Apps
Power Automate
NEWS
Smart solutions for frontline industry challenges
Blog
AI on the frontline improves outcomes
Read the blog
Blog
Level up your retail workforce
with smart, simple solutions
Read the blog
Blog
Microsoft Teams innovations
address complex manufacturing
challenges
Read the blog
RELATED SOLUTIONS
Learn about more solutions from
Microsoft
Cloud endpoints
Deliver Windows access from anywhere. Provide
employees with anytime access to apps, settings,
and content on any device.
Learn more
Secure productivity
Empower your organization with a more secure,
Zero Trust foundation that enhances productivity.
Learn more
Microsoft 365 Copilot for work
Save time and drive business forward faster with
Microsoft 365 Copilot.
Learn more
Next steps
Contact the Microsoft team
Learn how Microsoft frontline tools and solutions can help
empower your workforce.
[1]
The Total Economic Impact™ Of Microsoft 365 For Frontline Workers, a commissioned study conducted by Forrester Consulting, February 2024. As of October 2023, some Microsoft 365 and Office 365 suites
no longer
include Microsoft Teams
.
[2]
Results are for a composite organization over three years based on interviewed customers.
The Total Economic Impact
TM
Of Microsoft Teams For Frontline Workers
, a commissioned study conducted by Forrester Consulting,
July 2022. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams.
Follow Microsoft 365
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Skip
Microsoft
Microsoft 365
Account
Less burnout, more impact: AI continues to
transform frontline efficiency.
Read the blog
Empower your frontline
workers
Enable easier communication and agile operations
with one intuitive, secure platform.
SOLUTION OVERVIEW
Transform your frontline
See how Microsoft can help your frontline workers
keep pace with changing business needs.
Save costs and drive efficiency
on the frontline
Increase operational efficiency
Automate processes with digital workflows that
connect to your systems of record and create a
unified platform.
Streamline processes
Enhance schedule management
Connect existing solutions
Gain operational visibility
PRODUCTS
Elevate your frontline
operations with a
comprehensive solution from
Microsoft 365
Microsoft 365 F3
Empower workers with communication,
collaboration, and productivity tools along with
enterprise-grade security.
Learn more
Microsoft 365 F1
Deliver best-in-class communication
experiences with secure, intuitive, and purpose-
built tools.
Learn more
Empowering frontline workers
improves business outcomes
391%
Potential return on investment when deploying
Microsoft 365 for frontline workers
1
$9.1M
Value of time returned to frontline managers
via streamlined process
2
$2.7M
Added revenue from improved experiences
resulting in happier customers
2
$6.1M
Gained from reduced errors and improved
frontline outcomes
2
LEARNING HUB
Discover ways to simplify and
streamline frontline processes
E-book
Prevent data breaches and
safeguard your business
Learn how to protect your frontline
workers and your organization with a
streamlined security solution.
Get the e-book
Webinar
Supercharge your frontline with
AI
Discover the transformative potential
of a unified platform and next-
generation AI for frontline
empowerment.
Watch the webinar
E-book
Get a blueprint for deploying
digital tools to frontline workers
Get expert guidance on how to
implement digital tools at scale so
you can quickly set frontline workers
up for success.
Get the e-book
Assessment
Evaluate your frontline
technology needs
Answer the questions to discover a
solution that best supports your
frontline workers.
Get the assessment
Business insights and ideas
Drive frontline technology
adoption
Get eight tips to drive technology
adoption for improved productivity,
teamwork, customer service, and
profitability.
Learn more
Business insights and ideas
Maximize frontline worker
potential
Learn practical steps to increase
retention, drive innovation, and keep
frontline employees engaged.
Learn more
RESEARCH INSIGHTS
The Total Economic Impact™
Of Microsoft 365 For Frontline
Workers
Learn how to realize business value with
Microsoft 365 for frontline workers in the
commissioned study conducted by Forrester
Consulting.
1
CUSTOMER STORIES
Hear from our customers
worldwide
Explore how Microsoft solutions have helped
frontline workers in various industries.
"Microsoft was able to be quick to
adapt its universal use tool to the
company's concrete needs.”
Luiz Paulo Barreto, Corporate
Institutional Director, CSN
Products
Microsoft 365 F1
Microsoft Teams Enterprise
“Viva Engage provides untapped
potential for information sharing,
knowledge, and inspiration.”
Amanda Mains, Corporate Communications
Manager, Domino’s
Products
Microsoft Teams Enterprise
Microsoft Viva Engage
“With an increased knowledge and
understanding of the platform, I’m
able to deliver global solutions to
Jaguar Land Rover that are available
to all employees via Teams."
Gareth Crompton, Senior Digital Engineer,
Human Resources, Jaguar Land Rover
Products
Microsoft Teams Enterprise
Power Apps
Power Automate
NEWS
Smart solutions for frontline
industry challenges
Blog
AI on the frontline improves outcomes
Read the blog
Blog
Level up your retail workforce with smart,
simple solutions
Read the blog
Blog
Microsoft Teams innovations address
complex manufacturing challenges
Read the blog
RELATED SOLUTIONS
Learn about more solutions
from Microsoft
Cloud endpoints
Deliver Windows access from anywhere. Provide
employees with anytime access to apps,
settings, and content on any device.
Learn more
Secure productivity
Empower your organization with a more secure,
Zero Trust foundation that enhances
productivity.
Learn more
Microsoft 365 Copilot for work
Save time and drive business forward faster with
Microsoft 365 Copilot.
Learn more
Next steps
Contact the Microsoft team
Learn how Microsoft frontline tools and
solutions can help empower your
workforce.
[1]
The Total Economic Impact™ Of Microsoft 365 For Frontline
Workers
, a commissioned study conducted by Forrester
Consulting, February 2024. As of October 2023, some
Microsoft 365 and Office 365 suites
no longer include
Microsoft Teams
.
[2]
Results are for a composite organization over three years
based on interviewed customers.
The Total Economic
Impact
TM
Of Microsoft Teams For Frontline Workers
, a
commissioned study conducted by Forrester Consulting, July
2022. As of October 2023, some Microsoft 365 and Office
365 suites no longer include Microsoft Teams.
Follow Microsoft 365
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What's new
Surface Pro
Surface Laptop
Surface Laptop Studio 2
Surface Laptop Go 3
Microsoft Copilot
AI in Windows
Explore Microsoft products
Windows 11 apps
Microsoft Store
Account profile
Download Center
Microsoft Store support
Returns
Order tracking
Certified Refurbished
Microsoft Store Promise
Flexible Payments
Education
Microsoft in education
Devices for education
Microsoft Teams for Education
Microsoft 365 Education
How to buy for your school
Educator training and development
Deals for students and parents
Azure for students
Business
Microsoft Cloud
Microsoft Security
Dynamics 365
Microsoft 365
Microsoft Power Platform
Microsoft Teams
Microsoft 365 Copilot
Small Business
Developer & IT
Azure
Microsoft Developer
Documentation
Microsoft Learn
Microsoft Tech Community
Azure Marketplace
AppSource
Visual Studio
Company
Careers
About Microsoft
Company news
Privacy at Microsoft
Investors
Diversity and inclusion
Accessibility
Sustainability
English (United States)
Your Privacy Choices
Consumer Health Privacy
Sitemap
Contact Microsoft
Privacy
Manage cookies
Terms of use
Trademarks
Safety & eco
Recycling
About our ads
© Microsoft 2025